The first session is an opportunity for you to begin telling me your story; that is, what brought you to seek counselling. We talk about your concerns and goals, as well as the counselling process moving forward. During this first session, consent for counselling is reviewed.

Counselling sessions are booked as 50-minutes. This includes time within the session for booking. 10-minutes is reserved for billing and documentation.

80-minute appointments are also available by request.

Accelerated Resolution Therapy (ART), Eye Movement Desensitization and Reprocessing (EMDR), and Prolonged Exposure Therapy (PE) sessions are 80-minutes long.

Please note that a therapeutic hour consists of 50 minutes of face-to-face contact and 10 minutes of administrative time (billing and documentation).

My rate for individual therapy is:

$240.00 / 50 minute therapeutic hour

$360 / 80-minute therapeutic hour

EMDR, ART, and PE rates are $360.00 per 80-minute session.

Pyschological services are GST exempt and tax deductable.

Rates are in alignment with the current recommended fee schedule outlined by the Psychologists Association of Alberta.

Direct billing is available for most insurance providers. Any outstanding fees are to be paid in full by credit card and are processed at the end of your appointment. E-transfer may be accepted, however, must be sent prior to your appointment.

The number of sessions required differs between individuals and is dependent on aspects such as the nature of concerns, work done outside of sessions, and motivation for change.

I typically recommend booking sessions more frequently in the beginning of your counselling journey to build momentum. This can be weekly, twice a month, or every few weeks.

I understand that external factors, including scheduling and cost, can affect attendance. Therefore, I aim to work with each client to meet their specific needs.

What you disclose is confidential. Prior to starting therapy, at the beginning of your first session, we will review confidentiality, including how any information cannot be shared without your written permission. There are, however, three exceptions (limits) where I have an ethical obligation to report and would be required to break confidentiality:

• If I suspect abuse or neglect of a vulnerable person such as a child, dependent adult, or elderly person.

• If you are at risk of harm to yourself or someone else.

• If I receive a court subpoena to access my files.

Psychological services are typically covered by insurance. Coverage and the amount reimbursed will depend on your health benefit plan.

Fees not covered may be deducted as medical expenses on your income tax return.

Yes, I offer direct bill most insurance providers. Here is a general list:

• Alberta Blue Cross

• Green Sheild Canada

• Medavie Blue Cross

• Sunlife Insurance

• Telus eClaims*

*A full list of participating insurers for Telus eClaims can be found here.

Please confirm direct billing is available for your insurance provider and have your information available at the start of your first appointment.

I provide a receipt for psychological services. This may be submitted to your insurance company for reimbursement and/or deducted as medical expenses on your tax return.

I have a couple of sliding scale spots for those facing financial barriers. Please contact me directly to discuss further.

I have a 24-hour cancellation policy. The policy is that if a session is canceled with less than 24-hours’ notice, or missed, then the full session fee of $220.00 must be paid. Additionally, payment must be received prior to rescheduling another appointment.

Nest Psychology office is located within the Varsity Medical & Professional building. This building is in the Varsity community of NW Calgary. It is easily accessible from Crowchild Trail and is just off 53rd Street NW.

Prior to your appointment, directions with a map will be emailed to you.

From Crowchild: exit onto 53rd Street NW. Turn left at the 3-way intersection. Drive to the traffic circle and loop around to enter the complex. Immediate turn left and you will be in the parking lot.

From 53 Street NW: drive straight. The office building is in front view ahead. Loop around the traffic circle to enter the complex. Immediate turn left again and you will be in the parking lot.

Yes! There is ample FREE (2-hour) parking at the Varisty Medical & Professional Building. You will be required to simply register your license plate number at the Indigo Parking tablet next to the main floor elevator or using the Indigo Parking App.

My office is both wheelchair and stroller accessible.

Nest Psychology is not a crisis support practice. If you need immediate help or are experiencing a mental health emergency, you are advised to contact the Distress Centre at 403-266-4357 (HELP) or visit your nearest urgent care centre.

We will meet online via a secure video platform through Jane. Once your initial appointment is set up, you will receive a welcome email with easy-to-follow instructions on how to access your appointment. In addition, Jane also provides appointment reminders, including a direct email link to access your appointment. It’s easy!